Privacy Policy

Last Updated: 11-21-2025

Welcome to Pixara AI LLC ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI services, including video, image, and voiceover generation.

Please read this policy carefully. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, maintain, and improve our services. This includes:

1.1 Information You Provide Directly

Account Information: When you register, we may collect your name, email address, and payment information.
User Inputs: Text, images, or voice data you provide to generate outputs using our AI services.
Communication: Information you provide when you contact us for support or other inquiries.

1.2 Automatically Collected Information

Usage Data: Information about how you use our website, such as pages visited, time spent, and features accessed.
Device Information: Details about your device, such as IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity and improve our services.

1.3 Third-Party Information
We may receive information about you from third-party integrations or platforms when you interact with us through them.

2. Cookies and Tracking Technologies

2.1 What Are Cookies and Tracking Technologies?
Cookies are small text files stored on your device that help us understand how you use our services. We also use similar tracking technologies such as pixels, tags, and software development kits (SDKs).

2.2 Consent to Use of Cookies
By accessing and using Pixara (including app.pixara.ai and pixara.ai), you consent to our use of cookies and similar tracking technologies for the purposes described below. For users accessing our marketing website (pixara.ai), an explicit cookie consent banner is provided. By creating an account, signing up, or continuing to use the platform, you acknowledge and accept our use of tracking technologies as described in this Privacy Policy.

2.3 Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including authentication and security.
Analytics Cookies: Help us understand how visitors interact with our services using tools like Google Analytics and Google Tag Manager.
Marketing Cookies: Used to track conversions and measure the effectiveness of our advertising campaigns, including Google Ads conversion tracking.
Performance Cookies: Collect information about how you use our website to help us improve functionality and user experience.

2.4 Third-Party Services
We use the following third-party services that may set cookies on your device:

Google Analytics: To analyze website traffic and user behavior
Google Tag Manager: To manage tracking tags and analytics
Google Ads: To track ad performance and conversions
Stripe: For payment processing (when applicable)

2.5 Managing Your Cookie Preferences
You can manage your cookie preferences through your browser settings. Most browsers allow you to:

View and delete cookies
Block third-party cookies
Block cookies from specific sites
Block all cookies

Please note that disabling cookies may affect the functionality of our services and your user experience. Essential cookies cannot be disabled if you wish to use our platform.

2.6 Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, as there is no consistent industry standard for how to respond to such signals.

3. How We Use Your Information

We use your information for purposes including, but not limited to:

Generating and delivering videos, images, or voiceovers based on your inputs.
Personalizing your experience and recommending relevant content or features.
Improving our services through analytics and user feedback.
Communicating with you regarding updates, support, or promotional offers.
Ensuring security and compliance with legal obligations.
Measuring and optimizing our marketing campaigns and advertising effectiveness.
If you are using free credits and are not subscribed, your generated content will be displayed publicly on the explore tab so that other users can view it.
Your prompts and generated content may also be used to help us train, improve, and enhance our AI models.

4. Sharing Your Information

We do not sell your information. However, we may share it with:

Service Providers: Trusted third parties who assist in providing our services, such as hosting, payment processing, analytics, and advertising.
Legal Compliance: Authorities or entities when required to comply with laws, regulations, or legal processes.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Rights and Choices

You have control over your information. Depending on your location, your rights may include:

Accessing and updating your personal information.
Deleting your account or specific data.
Opting out of promotional communications.
Managing cookie preferences through browser settings or by contacting us.
Withdrawing consent for non-essential cookies and tracking.

To exercise your rights, contact us at contact@pixara.ai.

6. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Cookie data is typically retained for the duration specified by each cookie type, ranging from session-based to up to 2 years for analytics purposes.

7. Security

We implement industry-standard measures to safeguard your information. However, no method of transmission or storage is 100% secure. Use our services at your own risk.

8. Children's Privacy

Our services are not directed at individuals under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us to remove it.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable laws and use appropriate safeguards.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Review their policies before providing any information.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here, with the "Last Updated" date revised. Continued use of our services after updates indicates acceptance of the new terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy, your data, or cookie usage, contact us at:
www.pixara.ai
Email: contact@pixara.ai

Thank you for trusting Pixara AI LLC with your privacy. We're committed to protecting your information while providing innovative AI services.